At La Trobe, we’re dedicated to supporting you to achieve your best.
That’s why we have a Student Support Policy that enables us to deliver academic and non-academic support services that fosters an environment where you are empowered to achieve success in your studies.
Throughout the year, when you need it most, we’ll share information about the support and services available to you. Just know – the Student Support Policy is here to make your life at uni better, every day.
Where you can get help
There are so many support services available for you to access at La Trobe, all for free.
| Enrolment and study options Sometimes you need some advice on your enrolment, and the study options that are available to you. Our ASK La Trobe team is the perfect spot to start. They’ll discuss your circumstances and may refer you to your Student Advisor if you needed. You can also contact your Student Advisor directly. | Learning and study support In addition to providing access to all your print and digital information needs our Library teams are here to help, and offer a range of services including: – Finding Information – Achieve@Uni – Peer Learning Advisors – Discipline Hubs – Studiosity (for 24/7 support) |
| Support for graduate research candidates The Research Education and Development (RED) team provides a range for support for graduate researchers to build their skills. Other support (including with your enrolment, candidature and funding) is provided by the Graduate Research School. The Library provides a wide range of expert help and training in this space. | Non-academic support All students can access a range of non-academic support from our Health, Wellbeing and Inclusion team You can view the view details of the wide range of services available on the Health, Wellbeing and Inclusion website. Some of the support available includes: – AccessAbility and Inclusion – Counselling and Mental Health – Support Financial Counselling Legal – Service Multifaith Spiritual Wellbeing – Safer Community Service |
About the Student Support Policy
The Student Support Policy fulfills the University’s obligations under the revised Higher Education Provider Amendment (Support for Students Policy) Guidelines 2023.
The Policy provides an overarching framework for the governance and provision of academic and non-academic support services for students at La Trobe University in order to foster an environment where students are supported to achieve success in their studies.
This Policy applies to all academic and non-academic support services provided to students (including graduate research candidates) in award and non-award courses at La Trobe.
You can find out more by visiting the Student Support Policy webpage, or by viewing the Policy via the Policy Library.